2016 Toyota Highlander HybridProblems, recalls & complaints

NHTSA has logged 6 owner complaints about the 2016 Toyota Highlander Hybrid, most often about the service brakes. It has no vehicle safety recalls on record.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 1, 2020. Updated daily.

Complaints by system

Where the 2016 Toyota Highlander Hybrid has problems

6 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes30
Steering10
Fuel/propulsion system10
Vehicle speed control10
Wheels10
Structure11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2016 Toyota Highlander Hybrid recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

2016 vs. every other Highlander Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Highlander Hybrid median. How we score

'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2016 Toyota Highlander Hybrid safety ratings

2016 Toyota Highlander HV SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
  • Rollover: 4 stars (16.9% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
1 investigation

NHTSA defect investigations

Federal investigations that included the 2016 Toyota Highlander Hybrid, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What Highlander Hybrid owners report

Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.

WE WERE DRIVING ON THE HIGHWAY ON 5/16/20. WE WERE DRIVING AROUND 65 MPH STRAIGHT. WE WERE DRIVING ON BLACK ASPHALT AND THEN WHEN WE DROVE OVER A BRIDGE WITH WHITE/GRAYISH CONCRETE, THE CAR'S EMERGENCY BRAKING SYSTEM ACTIVATED AND APPLIED SUDDEN BRAKING EVEN THOUGH WE WERE NORMALLY DRIVING. THE CAR…
Complaint 11326887 · Jun 1, 2020 · 42,000 miles
BRAKE BOOSTER IS BAD. BRAKE IS SPONGY. REPEATED ATTEMPTS TO TAKE TO DEALER LEAD TO NO ACTION AFTER COMPLAINING LOUDLY AND THE DEALER SAID MY WIFE JUST HAS HIGH BLOOD PRESSURE. BUT THAT IS NOT THE CASE, MY HIGHLANDER HAS LOW BRAKE PRESSURE NOT "HIGH BLOOD PRESSURE. TOYOTA DOES NOT SHARE INFORMATION…
Complaint 11217416 · Jun 2, 2019 · 52,025 miles
I WAS STOPPED AND IN PARK WITH THE VEHICLE RUNNING WHEN THE "CHECK VSC SYSTEM," "CHECK ABS, BRAKE MALFUNCTION" WARNING LIGHTS CAME ON. THEY HAVE SINCE GONE AWAY AND RETURNED INTERMITTENTLY. FORTUNATELY, THERE WAS NO FAILURE WHILE IN MOTION, BUT DEALER ESTIMATED $4600 FOR REPAIR. IF THIS IS THE SAME…
Complaint 11133443 · Oct 5, 2018 · 163,000 miles

Own a 2016 Highlander Hybrid?

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