Body: bumpersRecall 23V-720 · Toyota vehicles

Toyota Motor Engineering & Manufacturing recall 23V-720 covers 750,795 Toyota vehicles for a body: bumpers problem, reported to NHTSA on October 26, 2023. The manufacturer's latest report (2026 Q1) shows 83% of affected vehicles repaired.

83%
Vehicles repaired625,013 of 750,795 · 2026 Q1
Vehicles affected750,7952 models
ReportedOct 26, 2023Owners notified Apr 22, 2024
Complaints since140Same system, after the recall

Source: NHTSA recall 23V720000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

The risk

A detached front bumper cover can become a road hazard, increasing the risk of a crash.

What to do

The fix

Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

83%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 16,275 vehicles were listed as unreachable.

0%50%100%2024 Q22026 Q1