Air bags: frontalRecall 23V-864 · 2022–2023 Toyota Corolla Cross

Toyota Motor Engineering & Manufacturing recall 23V-864 covers 12,575 2022–2023 Toyota Corolla Cross for a air bags: frontal problem, reported to NHTSA on December 20, 2023. The manufacturer's latest report (2025 Q4) shows 92% of affected vehicles repaired.

92%
Vehicles repaired11,604 of 12,575 · 2025 Q4
Vehicles affected12,5751 model
ReportedDec 20, 2023Owners notified Jan 26, 2024
Complaints since34Same system, after the recall

Source: NHTSA recall 23V864000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

The risk

An air bag that does not deploy as intended increases the risk of injury during a crash.

What to do

The fix

Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

92%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 542 vehicles were listed as unreachable.

0%50%100%2024 Q12025 Q4
1 model

Vehicles in this recall