Electrical system: propulsion systemRecall 23V-405 · Mercedes-Benz vehicles

Mercedes-Benz USA, LLC recall 23V-405 covers 8,281 Mercedes-Benz vehicles for a electrical system: propulsion system problem, reported to NHTSA on June 5, 2023. The manufacturer's latest report (2025 Q3) shows 96% of affected vehicles repaired.

96%
Vehicles repaired7,990 of 8,281 · 2025 Q3
Vehicles affected8,2814 models
ReportedJun 5, 2023Owners notified Jul 19, 2023
Complaints since19Same system, after the recall

Source: NHTSA recall 23V405000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

The risk

A loss of drive power can increase the risk of a crash.

What to do

The fix

Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

96%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2023 Q32025 Q3