2023 Mercedes-Benz EQS 580Problems, recalls & complaints

NHTSA has logged 11 owner complaints about the 2023 Mercedes-Benz EQS 580, most often about the forward collision avoidance. It is covered by 3 safety recalls, and for recall 23V-309 the manufacturer reports only 95% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 22, 2025. Updated daily.

Complaints by system

Where the 2023 Mercedes-Benz EQS 580 has problems

11 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Forward collision avoidance71
Service brakes21
Visibility/wiper10
Seat belts10
Electrical system10
Back over prevention11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2023 Mercedes-Benz EQS 580 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

96%repaired · 2026 Q1

Wiring: fuses and circuit breakers

Recall 24V-115 · Feb 16, 2024 · 31,848 vehicles · 30,692 repaired

Risk. An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument…

Problem, fix and repair progress →

96%repaired · 2025 Q3

Electrical system: propulsion system

Recall 23V-405 · Jun 5, 2023 · 8,281 vehicles · 7,990 repaired

Risk. A loss of drive power can increase the risk of a crash.

Problem, fix and repair progress →

95%repaired · 2025 Q2

Management: software

Recall 23V-309 · May 2, 2023 · 3,828 vehicles · 3,619 repaired

Risk. A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2023 vs. every other EQS 580 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the EQS 580 median. How we score

'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What EQS 580 owners report

Recent forward collision avoidance complaints filed with NHTSA, shortened. Personal details are removed.

Emergency braking system and violent seat belt retraction activated in error with no other vehicle in front of on my car. As I have vertigo and a pacemaker the seat belt retraction snapped my head forward in tightening my body but not my head resulting in severe head movement causing extreme…
Complaint 11668476 · Jun 22, 2025
Description of Incident: While attempting to reverse out of my driveway, I experienced a catastrophic and life-threatening malfunction with my vehicle. I was in reverse gear when the car came to an abrupt, extremely forceful stop, which caused the vehicle to jerk violently forward. This sudden and…
Complaint 11615797 · Sep 21, 2024
My 2023 EQS 580 randomly stops while driving. It has happened 5+ times while traveling at speeds between 10-25mph. My dealer here in Atlanta has replaced the front sensor which didn't resolve the issue. I am thankful that so far the vehicle has not stopped on city streets and not highways. There…
Complaint 11612984 · Sep 6, 2024

Own a 2023 EQS 580?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.