Doors: latchRecall 23V-502 · 2014–2016 Ford Transit Connect

Ford Motor Company recall 23V-502 covers 112,225 2014–2016 Ford Transit Connect for a doors: latch problem, reported to NHTSA on July 21, 2023. The manufacturer's latest report (2026 Q3) shows 35% of affected vehicles repaired.

35%
Vehicles repaired39,191 of 112,225 · 2026 Q3
Vehicles affected112,2251 model
ReportedJul 21, 2023Owners notified Feb 5, 2024
Complaints since14Same system, after the recall

Source: NHTSA recall 23V502000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.

The risk

An unlatched door can open while driving, increasing the risk of injury.

What to do

The fix

Dealers will inspect and replace the front door latches as necessary, free of charge. Owner notification letters were mailed February 2, 2024. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 23S36.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

35%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 4,797 vehicles were listed as unreachable.

0%50%100%2024 Q12026 Q3
1 model

Vehicles in this recall