Other: labelsRecall 23V-667 · 2023 Volvo Bus 9700

Volvo Bus Corporation recall 23V-667 covers 19 2023 Volvo Bus 9700 for a other: labels problem, reported to NHTSA on October 3, 2023. The manufacturer's latest report (2025 Q4) shows 63% of affected vehicles repaired.

63%
Vehicles repaired12 of 19 · 2025 Q4
Vehicles affected191 model
ReportedOct 3, 2023Owners notified Feb 1, 2024
Complaints since0Same system, after the recall

Source: NHTSA recall 23V667000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 buses. The emergency window exits may be missing identification and operating instruction labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

The risk

Missing emergency window exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.

What to do

The fix

Prevost will inspect and install missing emergency exit labels, as necessary, free of charge. Owner letters were mailed February 1, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR23-85.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

63%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2024 Q12025 Q4
1 model

Vehicles in this recall