Driveline: driveshaftRecall 23V-675 · 2020–2022 Ford Explorer
Ford Motor Company recall 23V-675 covers 238,364 2020–2022 Ford Explorer for a driveline: driveshaft problem, reported to NHTSA on October 6, 2023. The manufacturer's latest report (2026 Q3) shows 73% of affected vehicles repaired.
Source: NHTSA recall 23V675000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
The risk
A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
The fix
Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
73%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 3,402 vehicles were listed as unreachable.
Vehicles in this recall
The investigation behind this recall
- Rear Axle Bolt FailureNHTSA