Traction battery: management system/energy control module (bms/becm)Recall 23V-687 · 2021–2022 Ford Mustang Mach E

Ford Motor Company recall 23V-687 covers 34,762 2021–2022 Ford Mustang Mach E for a traction battery: management system/energy control module (bms/becm) problem, reported to NHTSA on October 13, 2023. The manufacturer's latest report (2025 Q3) shows 79% of affected vehicles repaired.

79%
Vehicles repaired27,560 of 34,762 · 2025 Q3
Vehicles affected34,7621 model
ReportedOct 13, 2023Owners notified Dec 29, 2023
Complaints since122Same system, after the recall

Source: NHTSA recall 23V687000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.

The risk

An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.

What to do

The fix

Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

79%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 114 vehicles were listed as unreachable.

0%50%100%2023 Q42025 Q3
1 model

Vehicles in this recall

Background

The investigation behind this recall

  1. High Voltage Battery Contactor FailureRQ23004 · closed Dec 6, 2023
    NHTSA