Cable/cord: onboardRecall 23V-842 · Audi vehicles

Volkswagen Group of America, Inc. recall 23V-842 covers 93,196 Audi vehicles for a cable/cord: onboard problem, reported to NHTSA on December 13, 2023. The manufacturer's latest report (2025 Q4) shows 89% of affected vehicles repaired.

89%
Vehicles repaired82,514 of 93,196 · 2025 Q4
Vehicles affected93,1967 models
ReportedDec 13, 2023Owners notified Mar 28, 2024
Complaints since138Same system, after the recall

Source: NHTSA recall 23V842000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

The risk

An overheated outlet or charging cable can increase the risk of a fire.

What to do

The fix

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

89%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2024 Q12025 Q4