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2020 Audi E-TRONProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2020 Audi E-TRON, most often about the electrical system. It is covered by 4 safety recalls, and for recall 23V-867 the manufacturer reports only 64% of affected cars repaired.

2020 Audi E-TRON
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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls4Lowest repair rate 64%Owner complaints10 with a crash, fire or injuryTop problem1Electrical system

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 19, 2025. Updated daily. Photo: Vauxford, CC BY-SA 4.0.

Complaints by system

Where the 2020 Audi E-TRON has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system10
Structure10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2020 Audi E-TRON recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

69%repaired · 2026 Q3

Sensing system: camera

New

Recall 25V-900 · Dec 19, 2025 · 356,894 vehicles · 246,281 repaired

Risk. A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

64%repaired · 2026 Q3

Management: software

Recall 23V-867 · Dec 20, 2023 · 26,866 vehicles · 17,258 repaired

Risk. A high-voltage battery that overheats increases the risk of a fire.

Problem, fix and repair progress →

89%repaired · 2025 Q4

Cable/cord: onboard

Recall 23V-842 · Dec 13, 2023 · 93,196 vehicles · 82,514 repaired

Risk. An overheated outlet or charging cable can increase the risk of a fire.

Problem, fix and repair progress →

97%repaired · 2023 Q2

Service brakes, hydraulic

Recall 21V-569 · Jul 26, 2021 · 498 vehicles · 482 repaired

Risk. Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Audi.

Best & worst years

2020 vs. every other E-TRON year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E-TRON median. How we score

'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Audi E-TRON safety ratings

2020 Audi e-tron SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2020 Audi E-TRON frontal crash test, NHTSA
Frontal crash★★★★★
2020 Audi E-TRON side barrier test, NHTSA
Side barrier★★★★★
2020 Audi E-TRON side pole test, NHTSA
Side pole★★★★★
  • Rollover: 5 stars (9.2% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: No
1 investigation

NHTSA defect investigations

Federal investigations that included the 2020 Audi E-TRON, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What E-TRON owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

Sunroof leaked. Not directly safety, but can be as water was getting on interior electronics. Dealer referenced TSB 2056944/10 and warranty extension U63 Sunroof WrtyExt 7yr/80k, but noted that we were not included in the warranty extension.
Complaint 11697394 · Nov 4, 2025

Own a 2020 E-TRON?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.