Management: softwareRecall 23V-867 · 2019–2022 Audi E-TRON
Volkswagen Group of America, Inc. recall 23V-867 covers 26,866 2019–2022 Audi E-TRON for a management: software problem, reported to NHTSA on December 20, 2023. The manufacturer's latest report (2026 Q3) shows 64% of affected vehicles repaired.
Source: NHTSA recall 23V867000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
The risk
A high-voltage battery that overheats increases the risk of a fire.
The fix
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
64%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
The investigation behind this recall
- LGES High Voltage Battery FailuresNHTSA