Air bags: side/windowRecall 23V-870 · Buick and Chevrolet vehicles

General Motors, LLC recall 23V-870 covers 20,712 Buick and Chevrolet vehicles for a air bags: side/window problem, reported to NHTSA on December 21, 2023. The manufacturer's latest report (2026 Q3) shows 23% of affected vehicles repaired.

23%
Vehicles repaired4,835 of 20,712 · 2026 Q3
Vehicles affected20,7122 models
ReportedDec 21, 2023Owners notified Jul 22, 2024
Complaints since19Same system, after the recall

Source: NHTSA recall 23V870000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.

The risk

An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

What to do

The fix

Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

23%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 811 vehicles were listed as unreachable.

0%50%100%2024 Q32026 Q3
2 models

Vehicles in this recall