Occupant classification: front passengerRecall 24V-464 · Volkswagen vehicles
Volkswagen Group of America, Inc. recall 24V-464 covers 271,330 Volkswagen vehicles for a occupant classification: front passenger problem, reported to NHTSA on June 20, 2024. The manufacturer's latest report (2026 Q3) shows 76% of affected vehicles repaired.
Source: NHTSA recall 24V464000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
The risk
A deactivated passenger air bag increases the risk of injury during a crash.
The fix
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
76%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.