Module: softwareRecall 24V-546 · Motiv vehicles
Motiv Power Systems recall 24V-546 covers 200 Motiv vehicles for a module: software problem, reported to NHTSA on July 22, 2024. The manufacturer's latest report (2024 Q3) shows 100% of affected vehicles repaired.
Source: NHTSA recall 24V546000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.
The risk
The shutdown of the HV batteries can cause a loss of power steering, brake power assist, and drive power, increasing the risk of a crash.
The fix
Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.