Electrical system: wiringRecall 24V-698 · Motiv vehicles

Motiv Power Systems recall 24V-698 covers 151 Motiv vehicles for a electrical system: wiring problem, reported to NHTSA on September 19, 2024. The manufacturer's latest report (2025 Q1) shows 100% of affected vehicles repaired.

100%
Vehicles repaired151 of 151 · 2025 Q1
Vehicles affected1515 models
ReportedSep 19, 2024Owners notified Nov 21, 2024
Complaints since0Same system, after the recall

Source: NHTSA recall 24V698000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Motiv Power Systems, Inc. (Motiv) is recalling certain 2017-2020 E-450 and F-59 vehicles equipped with a Motiv Gen 4 EPIC and 2020-2023 F-53 and F-59 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The wiring harness may be missing a heat shrink insulator and retention clip. The 12-volt control wires may deteriorate and loosen, causing a loss of connection to the high voltage (HV) batteries and drive power.

The risk

A loss of drive power increases the risk of a crash.

What to do

The fix

Motiv field support technicians will inspect and correct any loose wiring, and replace damaged 12-volt control wires, free of charge. Owner notification letters were mailed November 21, 2024. Owners may contact Motiv customer service at 1-650-458-4804.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

100%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2024 Q42025 Q1