Electrical system: instrument cluster/panelRecall 24V-757 · 2024–2025 Kia EV9
Kia America, Inc. recall 24V-757 covers 14,163 2024–2025 Kia EV9 for a electrical system: instrument cluster/panel problem, reported to NHTSA on October 10, 2024. The manufacturer's latest report (2026 Q3) shows 97% of affected vehicles repaired.
Source: NHTSA recall 24V757000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
The risk
An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
The fix
The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
97%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 303 vehicles were listed as unreachable.