2024 Kia EV9Problems, recalls & complaints

NHTSA has logged 212 owner complaints about the 2024 Kia EV9, most often about the electrical system. It is covered by 7 safety recalls, and for recall 24V-400 the manufacturer reports only 89% of affected cars repaired.

2024 Kia EV9

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 1, 2026. Updated daily. Photo: Kevauto, CC BY-SA 4.0.

Complaints by system

Where the 2024 Kia EV9 has problems

212 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system1040
Forward collision avoidance260
Suspension211
Lane departure200
Vehicle speed control170
Steering140
Wheels140
Seats110
Fuel/propulsion system110
12 other systems682

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2024 Kia EV9 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

91%repaired · 2026 Q3

Seats: critical fasteners

Recall 24V-962 · Dec 20, 2024 · 22,883 vehicles · 20,888 repaired

Risk. Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.

Problem, fix and repair progress →

97%repaired · 2026 Q3

Electrical system: instrument cluster/panel

Recall 24V-757 · Oct 10, 2024 · 14,163 vehicles · 13,759 repaired

Risk. An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Problem, fix and repair progress →

95%repaired · 2026 Q3

Control module: software

Recall 24V-693 · Sep 17, 2024 · 12,400 vehicles · 11,808 repaired

Risk. A remote smart parking assist feature that miscalculates stopping distances may increase the risk of a crash.

Problem, fix and repair progress →

Show 3 more recalls
89%repaired · 2026 Q2

Interior panels: ceiling

Recall 24V-400 · Jun 4, 2024 · 2,401 vehicles · 2,133 repaired

Risk. A headliner with inadequate impact protection increases the risk of injury during a crash.

Problem, fix and repair progress →

100%repaired · 2026 Q1

Front: retractor

Recall 24V-338 · May 14, 2024 · 4 vehicles · 4 repaired

Risk. A seat belt retractor that does not operate as intended increases the risk of injury in a crash.

Problem, fix and repair progress →

100%repaired · 2026 Q1

Driveline: differential unit

Recall 24V-271 · Apr 16, 2024 · 8 vehicles · 8 repaired

Risk. A loss of drive power or differential lock up can increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Kia.

Best & worst years

2024 vs. every other EV9 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the EV9 median. How we score

'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2024 Kia EV9 safety ratings

2024 Kia EV9 SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2024 Kia EV9 frontal crash test, NHTSA
Frontal crash★★★★★
2024 Kia EV9 side barrier test, NHTSA
Side barrier★★★★★
2024 Kia EV9 side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (10.7% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
1 investigation

NHTSA defect investigations

Federal investigations that included the 2024 Kia EV9, and the recalls they led to.

  1. Windshield Wiper FailurePE25004 · closed Mar 11, 2026
    No recall
In owners' words

What EV9 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

This car has had a series of electrical issues in the first year of use. 1. The main battery needed to be replaced 6/2025 2. The 12 V battery needed to be replaced 6/2205 3. 7/2026 There is an electrical issue that causes the right headlight to go out and all the indicator lights to be set-off,…
Complaint 11774986 · Nov 1, 2026
The vehicle failed without warning while driving. In sequence, it displayed an electrical system warning, then a 12V battery error, dropped into reduced-power “turtle” mode, shifted itself into neutral, sat immobile while throwing multiple warning lights, and then lost all power completely. It had…
Complaint 11774733 · Oct 30, 2026
We were driving in the middle lane, going straight approximately 25 MPH. The car lurched and almost flipped. We were able to pull over, the wheel was no longer spinning with the car and the tie rod snapped at a weld point. We could have been killed had we been going faster. My son was thankfully…
Complaint 11740875 · May 29, 2026

Own a 2024 EV9?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.