Seats: critical fastenersRecall 24V-962 · 2024–2025 Kia EV9

Kia America, Inc. recall 24V-962 covers 22,883 2024–2025 Kia EV9 for a seats: critical fasteners problem, reported to NHTSA on December 20, 2024. The manufacturer's latest report (2026 Q3) shows 91% of affected vehicles repaired.

91%
Vehicles repaired20,888 of 22,883 · 2026 Q3
Vehicles affected22,8831 model
ReportedDec 20, 2024Owners notified Jan 24, 2025
Complaints since10Same system, after the recall

Source: NHTSA recall 24V962000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.

The risk

Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.

What to do

The fix

Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

91%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 508 vehicles were listed as unreachable.

0%50%100%2025 Q12026 Q3
1 model

Vehicles in this recall

Built from September 25, 2023 to October 15, 2024. Not every vehicle in these model years is included; check by VIN.