Electrical system: instrument cluster/panelRecall 24V-930 · Mercedes-Benz vehicles

Daimler Vans USA, LLC recall 24V-930 covers 697 Mercedes-Benz vehicles for a electrical system: instrument cluster/panel problem, reported to NHTSA on December 13, 2024. The manufacturer's latest report (2026 Q3) shows 73% of affected vehicles repaired.

73%
Vehicles repaired508 of 697 · 2026 Q3
Vehicles affected6974 models
ReportedDec 13, 2024Owners notified Jan 31, 2025
Complaints since16Same system, after the recall

Source: NHTSA recall 24V930000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

The risk

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

What to do

The fix

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

73%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2025 Q12026 Q3