Electrical system: instrument cluster/panelRecall 24V-930 · Mercedes-Benz vehicles
Daimler Vans USA, LLC recall 24V-930 covers 697 Mercedes-Benz vehicles for a electrical system: instrument cluster/panel problem, reported to NHTSA on December 13, 2024. The manufacturer's latest report (2026 Q3) shows 73% of affected vehicles repaired.
Source: NHTSA recall 24V930000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
The risk
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
The fix
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
73%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.