Sensing system: cameraRecall 24V-951 · Ford and Lincoln vehicles
Ford Motor Company recall 24V-951 covers 30,715 Ford and Lincoln vehicles for a sensing system: camera problem, reported to NHTSA on December 20, 2024.
Source: NHTSA recall 24V951000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
The risk
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
The fix
Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
Vehicles in this recall
Built from May 1, 2019 to December 2, 2019. Not every vehicle in these model years is included; check by VIN.
The investigation behind this recall
- Rear-view Camera FailureNHTSA