no report yet
Structure: body
Risk. Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
2019 Ford FlexProblems, recalls & complaints
NHTSA has logged 264 owner complaints about the 2019 Ford Flex, most often about the back over prevention. It is covered by 4 safety recalls, and for recall 25V-695 the manufacturer reports only 1% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 5, 2026. Updated daily. Photo: IFCAR, Public domain.
Complaints by system
Where the 2019 Ford Flex has problems
264 complaints grouped by the system owners reported.
149Back over prevention1 crash/fire/injury
60Structure2 crash/fire/injury
23Electrical system
11Visibility/wiper
7Suspension
6Engine
4Lane departure
3Steering
3Power train
118 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Back over prevention | 149 | 1 |
| Structure | 60 | 2 |
| Electrical system | 23 | 0 |
| Visibility/wiper | 11 | 0 |
| Suspension | 7 | 0 |
| Engine | 6 | 0 |
| Lane departure | 4 | 0 |
| Steering | 3 | 0 |
| Power train | 3 | 1 |
| 8 other systems | 11 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
4 recalls
2019 Ford Flex recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2026 Q3
Sensing system: camera
Risk. A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
no report yet
Sensing system: camera
Risk. A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
repaired · 2019 Q4
Electrical system: alternator/generator/regulator
Risk. An electrical arc can increase the risk of a fire.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.
Mileage at failure
When do back over prevention problems start?
50kmiles, median
Based on the odometer reading in 92 back over prevention complaints. 91% were reported before 100,000 miles.
Only 44% of complaints for this model year include a mileage.
10under 30k miles84under 100k miles8100k miles or more
Best & worst years
2019 vs. every other Flex year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Flex median. How we score
'09'10'11'12'13'14'15'16'17'18'19
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2019 Ford Flex safety ratings
2019 Ford Flex SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Rollover: 4 stars (16.4% risk)
- Stability control: Standard
- Forward collision warning: Optional
- Lane departure warning: No
2 investigations
NHTSA defect investigations
Federal investigations that included the 2019 Ford Flex, and the recalls they led to.
- Rear-view Camera FailureLed to recall 24V-951
- B-Pillar Trim DetachmentLed to recall 25V-732
In owners' words
What Flex owners report
Recent back over prevention complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse, the rearview camera was inoperable or displayed a brief…
The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount…
The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Numbers: 24V951000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed blank or distorted image. The…
Own a 2019 Flex?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.