repaired · 2022 Q3
Suspension: rear
Risk. A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
2014 Ford FlexProblems, recalls & complaints
NHTSA has logged 249 owner complaints about the 2014 Ford Flex, most often about the steering. It is covered by 4 safety recalls, and for recall 20V-072 the manufacturer reports only 60% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 22, 2026. Updated daily. Photo: IFCAR, Public domain.
Complaints by system
Where the 2014 Ford Flex has problems
249 complaints grouped by the system owners reported.
66Steering2 crash/fire/injury
57Electrical system3 crash/fire/injury
46Fuel/propulsion system1 crash/fire/injury
26Suspension4 crash/fire/injury
22Engine2 crash/fire/injury
12Structure
10Power train
8Seat belts
7Back over prevention
4717 other systems9 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Steering | 66 | 2 |
| Electrical system | 57 | 3 |
| Fuel/propulsion system | 46 | 1 |
| Suspension | 26 | 4 |
| Engine | 22 | 2 |
| Structure | 12 | 0 |
| Power train | 10 | 3 |
| Seat belts | 8 | 1 |
| Back over prevention | 7 | 0 |
| 17 other systems | 47 | 9 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
4 recalls
2014 Ford Flex recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2018 Q1
Delivery: fuel pump
Risk. A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
repaired · 2016 Q1
Seats
Risk. Improper suppression of the passenger airbag increases the risk of an injury to the seat occupant in the event of a crash necessitating deployment of the front…
repaired · 2015 Q4
Axle assembly: axle shaft
Risk. If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.
Mileage at failure
When do steering problems start?
78kmiles, median
Based on the odometer reading in 44 steering complaints. 68% were reported before 100,000 miles.
4under 30k miles30under 100k miles14100k miles or more
Best & worst years
2014 vs. every other Flex year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Flex median. How we score
'09'10'11'12'13'14'15'16'17'18'19
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2014 Ford Flex safety ratings
2014 Ford Flex SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Rollover: 4 stars (16.4% risk)
- Stability control: Standard
- Forward collision warning: Optional
- Lane departure warning: No
In owners' words
What Flex owners report
Recent steering complaints filed with NHTSA, shortened. Personal details are removed.
I was driving down a main road going 45 MPH when my steering wheel locked up and I got a message on my dash to service advanced steering. I was unable to turn my steering wheel in any direction and had to pull over in order to not be involved in a collision.
Auto “steering assist failure” occurred, very difficult to steer, very dangerous and could have caused wreak if actively driving when it failed. Dash light indicates steering assist failure. Appears this is an ungoing problem with ford flex vehicles since 2010 I do not see recall for my 2014 flex…
Without warning, the vehicle's power steering stopped working in an intersection while turning. The hazard lights came on automatically and I used my full body strength to steer the car out of the intersection. Inspection showed a computer module failure within the steering rack. Because the…
Own a 2014 Flex?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.