Delivery: fuel pumpRecall 16V-621 · Ford and Lincoln vehicles

Ford Motor Company recall 16V-621 covers 77,502 Ford and Lincoln vehicles for a delivery: fuel pump problem, reported to NHTSA on August 25, 2016. The manufacturer's latest report (2018 Q1) shows 81% of affected vehicles repaired.

81%
Vehicles repaired62,945 of 77,502 · 2018 Q1
Vehicles affected77,5025 models
ReportedAug 25, 2016Owners notified Dec 1, 2016
Complaints since68Same system, after the recall

Source: NHTSA recall 16V621000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.

The risk

A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.

What to do

The fix

Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

81%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1,626 vehicles were listed as unreachable.

0%50%100%2016 Q42018 Q1
5 models

Vehicles in this recall

Built from August 25, 2011 to May 31, 2015. Not every vehicle in these model years is included; check by VIN.