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2015 Ford FlexProblems, recalls & complaints

NHTSA has logged 117 owner complaints about the 2015 Ford Flex, most often about the back over prevention. It is covered by 4 safety recalls, and for recall 25V-695 the manufacturer reports only 1% of affected cars repaired.

2015 Ford Flex
58
CarFlaw IndexSolid year27% below the Flex median · #7 of 11 years by complaints
Safety recalls4Lowest repair rate 1%Owner complaints1173 with a crash, fire or injuryTypical failure mileage100kBack over prevention, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 3, 2026. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2015 Ford Flex has problems

117 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Back over prevention350
Steering190
Fuel/propulsion system181
Electrical system131
Engine112
Power train110
Suspension70
Visibility/wiper20
Vehicle speed control20
4 other systems41

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2015 Ford Flex recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

1%repaired · 2026 Q3

Sensing system: camera

Recall 25V-695 · Oct 13, 2025 · 1,448,655 vehicles · 19,319 repaired

Risk. A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

60%repaired · 2022 Q3

Suspension: rear

Recall 20V-072 · Feb 10, 2020 · 211,207 vehicles · 126,232 repaired

Risk. A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Problem, fix and repair progress →

81%repaired · 2018 Q1

Delivery: fuel pump

Recall 16V-621 · Aug 25, 2016 · 77,502 vehicles · 62,945 repaired

Risk. A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.

Problem, fix and repair progress →

79%repaired · 2016 Q4

Parking brake

Recall 15V-464 · Jul 24, 2015 · 7,165 vehicles · 5,651 repaired

Risk. If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.

Mileage at failure

When do back over prevention problems start?

100kmiles, median

Based on the odometer reading in 24 back over prevention complaints. 46% were reported before 100,000 miles.

median0k50k100k150k200k+
1under 30k miles11under 100k miles13100k miles or more
Best & worst years

2015 vs. every other Flex year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Flex median. How we score

'09'10'11'12'13'14'15'16'17'18'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2015 Ford Flex safety ratings

2015 Ford Flex SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Rollover: 4 stars (16.4% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: Optional
In owners' words

What Flex owners report

Recent back over prevention complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2015 Ford Flex. The contact stated that while attempting to reverse, the rear-view camera image was upside down. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The…
Complaint 11775440 · Nov 3, 2026 · 107,000 miles
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V69500 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.…
Complaint 11773256 · Oct 23, 2026 · 140,000 miles
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part needed to complete the recall repair was not available. The contact stated that while reversing, the rearview camera became inoperable. The contact…
Complaint 11772212 · Oct 19, 2026

Own a 2015 Flex?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.