repaired · 2026 Q3
Sensing system: camera
Risk. A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
2016 Ford FlexProblems, recalls & complaints
NHTSA has logged 104 owner complaints about the 2016 Ford Flex, most often about the back over prevention. It is covered by 3 safety recalls, and for recall 25V-695 the manufacturer reports only 1% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 4, 2026. Updated daily. Photo: IFCAR, Public domain.
Complaints by system
Where the 2016 Ford Flex has problems
104 complaints grouped by the system owners reported.
31Back over prevention1 crash/fire/injury
24Electrical system1 crash/fire/injury
10Suspension1 crash/fire/injury
9Structure
8Power train1 crash/fire/injury
8Steering
8Engine
4Vehicle speed control
3Seat belts
1910 other systems1 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Back over prevention | 31 | 1 |
| Electrical system | 24 | 1 |
| Suspension | 10 | 1 |
| Structure | 9 | 0 |
| Power train | 8 | 1 |
| Steering | 8 | 0 |
| Engine | 8 | 0 |
| Vehicle speed control | 4 | 0 |
| Seat belts | 3 | 0 |
| 10 other systems | 19 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
3 recalls
2016 Ford Flex recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2022 Q3
Suspension: rear
Risk. A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
repaired · 2018 Q2
Gasoline: turbo/supercharger
Risk. An oil leak, in the presence of an ignition source, increases the risk of a fire.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.
Best & worst years
2016 vs. every other Flex year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Flex median. How we score
'09'10'11'12'13'14'15'16'17'18'19
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2016 Ford Flex safety ratings
2016 Ford Flex SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Rollover: 4 stars (16.4% risk)
- Stability control: Standard
- Forward collision warning: Optional
- Lane departure warning: No
In owners' words
What Flex owners report
Recent back over prevention complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2016 Ford Flex. The contact stated that while reversing, the rear-view camera displayed a distorted image. The failure was a persistent failure. The dealer was contacted, and the contact was informed that the parts were not available to repair the vehicle. The contact received…
The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V69500 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.…
The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while in reverse, the rear-view camera failed to display an image.…
Own a 2016 Flex?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.