Suspension: rearRecall 20V-072 · Ford and Lincoln vehicles
Ford Motor Company recall 20V-072 covers 211,207 Ford and Lincoln vehicles for a suspension: rear problem, reported to NHTSA on February 10, 2020. The manufacturer's latest report (2022 Q3) shows 60% of affected vehicles repaired.
Source: NHTSA recall 20V072000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
The risk
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
The fix
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
60%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 5,724 vehicles were listed as unreachable.