no report yet
Structure: body
Risk. Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
2017 Ford FlexProblems, recalls & complaints
NHTSA has logged 43 owner complaints about the 2017 Ford Flex, most often about the suspension. It is covered by 4 safety recalls, and for recall 25V-695 the manufacturer reports only 1% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 5, 2026. Updated daily. Photo: Cutlass, CC0.
Complaints by system
Where the 2017 Ford Flex has problems
43 complaints grouped by the system owners reported.
13Suspension1 crash/fire/injury
8Back over prevention
4Visibility/wiper
3Steering
3Structure
3Electrical system
2Wheels
2Power train
2Seat belts
43 other systems2 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Suspension | 13 | 1 |
| Back over prevention | 8 | 0 |
| Visibility/wiper | 4 | 0 |
| Steering | 3 | 0 |
| Structure | 3 | 0 |
| Electrical system | 3 | 0 |
| Wheels | 2 | 0 |
| Power train | 2 | 0 |
| Seat belts | 2 | 0 |
| 3 other systems | 4 | 2 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
4 recalls
2017 Ford Flex recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2026 Q3
Sensing system: camera
Risk. A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
repaired · 2022 Q3
Suspension: rear
Risk. A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
repaired · 2018 Q2
Gasoline: turbo/supercharger
Risk. An oil leak, in the presence of an ignition source, increases the risk of a fire.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.
Best & worst years
2017 vs. every other Flex year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Flex median. How we score
'09'10'11'12'13'14'15'16'17'18'19
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2017 Ford Flex safety ratings
2017 Ford Flex SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Rollover: 4 stars (15.1% risk)
- Stability control: Standard
- Forward collision warning: Optional
- Lane departure warning: No
1 investigation
NHTSA defect investigations
Federal investigations that included the 2017 Ford Flex, and the recalls they led to.
- B-Pillar Trim DetachmentLed to recall 25V-732
In owners' words
What Flex owners report
Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.
Subject: Request for Review: 2017 Ford Flex Rear Suspension Toe Link Failure Outside Recall VIN Range To: NHTSA I am writing to formally request a review and consideration of my vehicle's eligibility for RECALL 20V072000 (Ford Recall 20S04), which addresses rear suspension toe link fractures on…
The contact owns a 2015 Ford Flex. The contact stated that while driving at an undisclosed speed, the vehicle started wobbling. The contact then stated that the vehicle suddenly changed and drove as if the vehicle was merging, while intending to drive straight. The stability track warning light…
The contact owns a 2017 Ford Flex. The contact stated that while driving approximately 30 MPH, the vehicle would fishtail while making turns or switching lanes. The contact stated that the rear of the vehicle was wobbly. The vehicle was taken to an independent mechanic, where it was diagnosed that…
Own a 2017 Flex?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.