2009 Ford FlexProblems, recalls & complaints

NHTSA has logged 181 owner complaints about the 2009 Ford Flex, most often about the engine. It is covered by 1 safety recall, and for recall 16V-247 the manufacturer reports only 84% of affected cars repaired.

2009 Ford Flex

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 17, 2026. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2009 Ford Flex has problems

181 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine361
Electrical system321
Power train231
Steering181
Engine and engine cooling172
Service brakes, hydraulic160
Fuel/propulsion system150
Service brakes143
Structure122
17 other systems7214

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2009 Ford Flex recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

84%repaired · 2017 Q3

Air bags: frontal

Recall 16V-247 · Apr 26, 2016 · 695 vehicles · 586 repaired

Risk. An improperly inflated air bag increases the risk of injury in the event of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.

Mileage at failure

When do engine problems start?

100kmiles, median

Based on the odometer reading in 29 engine complaints. 48% were reported before 100,000 miles.

median0k50k100k150k200k+
3under 30k miles14under 100k miles15100k miles or more
Best & worst years

2009 vs. every other Flex year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Flex median. How we score

'09'10'11'12'13'14'15'16'17'18'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2009 Ford Flex safety ratings

2009 Ford Flex 4-DR. w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

2009 Ford Flex frontal crash test, NHTSA
Frontal crashNot rated
2009 Ford Flex side barrier test, NHTSA
Side barrierNot rated
  • Rollover: 4 stars (15.1% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What Flex owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

About 5 miles from home with no warning.The car went from regular temp to hot then stopped.Water mixed with the oil.The tech said the water pump just failed.I did not have any problems with it running hot or anything.
Complaint 11469695 · Jun 16, 2022
My Flex has repeatedly lost power while driving. I can feel the car lose power, and the yellow wrench light comes on. After reading up on it, I learned that you have to turn the vehicle off, wherever you are, and restart it after a few minutes. The wrench light turns off, and the car runs as…
Complaint 11417809 · May 19, 2021
LAST NIGHT, I WENT TO BACK THE CAR OUT OF THE GARAGE AND WHILE IN REVERSE, THE ENGINE STARTED REVVING UP UNCONTROLLABLY AND EVEN THOUGH I HAD MY FOOT ON THE BRAKES, IT KEPT MOVING IN REVERSE. I QUICKLY PUT IT IN NEUTRAL AND THE REVVING CAME DOWN. SHUT DOWN THE CAR, RESTARTED IT AND THIS TIME, I PUT…
Complaint 11404610 · Mar 24, 2021 · 138,000 miles

Own a 2009 Flex?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.