Structure: bodyRecall 25V-732 · 2017–2019 Ford Flex
Ford Motor Company recall 25V-732 covers 92,347 2017–2019 Ford Flex for a structure: body problem, reported to NHTSA on October 24, 2025.
Source: NHTSA recall 25V732000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
The risk
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
The fix
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
The investigation behind this recall
- B-Pillar Trim DetachmentNHTSA