Body control module: softwareRecall 25V-404 · 2021–2025 Ford Mustang Mach E
Ford Motor Company recall 25V-404 covers 197,432 2021–2025 Ford Mustang Mach E for a body control module: software problem, reported to NHTSA on June 13, 2025. The manufacturer's latest report (2026 Q3) shows 91% of affected vehicles repaired.
Source: NHTSA recall 25V404000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
The risk
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
The fix
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
91%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1,018 vehicles were listed as unreachable.