Hatchback/liftgate: support device/strutRecall 25V-654 · 2025 Volvo EX90

Volvo Car USA, LLC recall 25V-654 covers 1,119 2025 Volvo EX90 for a hatchback/liftgate: support device/strut problem, reported to NHTSA on September 30, 2025. The manufacturer's latest report (2026 Q3) shows 96% of affected vehicles repaired.

96%
Vehicles repaired1,077 of 1,119 · 2026 Q3
Vehicles affected1,1191 model
ReportedSep 30, 2025Owners notified Nov 17, 2025
Complaints since2Same system, after the recall

Source: NHTSA recall 25V654000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop.

The risk

A tailgate that suddenly drops can hit a person, increasing the risk of injury.

What to do

The fix

Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10342. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 7, 2025.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

96%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 3 vehicles were listed as unreachable.

0%50%100%2025 Q42026 Q3
1 model

Vehicles in this recall

Built from April 22, 2024 to February 17, 2025. Not every vehicle in these model years is included; check by VIN.