Hatchback/liftgate: support device/strut
Risk. A tailgate that suddenly drops can hit a person, increasing the risk of injury.
NHTSA has logged 75 owner complaints about the 2025 Volvo EX90, most often about the electrical system. It is covered by 3 safety recalls, and for recall 25V-654 the manufacturer reports only 96% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 6, 2026. Updated daily.
75 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 39 | 1 |
| Fuel/propulsion system | 15 | 0 |
| Power train | 11 | 1 |
| Forward collision avoidance | 9 | 2 |
| Lane departure | 9 | 0 |
| Vehicle speed control | 9 | 1 |
| Service brakes | 8 | 1 |
| Seat belts | 4 | 1 |
| Engine | 4 | 0 |
| 9 other systems | 14 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A tailgate that suddenly drops can hit a person, increasing the risk of injury.
Risk. A loss of headlight function while driving can reduce visibility and increase the risk of a crash.
Risk. An improperly tightened seat may not adequately restrain the occupant during a crash, increasing their risk of injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volvo.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the EX90 median. How we score
2025 Volvo EX90 SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.



Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
While driving the car it gave a "Critical Electrical Failure" error message and slowed. It said to stop when safe. When stopped, it would no longer move. The screen was unresponsive. It could not be put into neutral so it could be pushed out of the way.
I am reporting repeated total electrical failures in my 2025 Volvo EX90 that create a serious safety concern, particularly regarding access to and escape from the vehicle. The vehicle has repeatedly become completely unresponsive, with the dashboard, headlights and interior lights dead. In the…
My car is a Volvo EX90 and it is totally electric. Twice in the past 6 weeks the car has died, once I was driving and an electric and brake warning came on and told me to stop the car. I pulled over immediately and the car never worked again-- it would not turn on and it has been "bricked" for the…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.