Hatchback/liftgate: support device/strutRecall 97V-137 · Ford and Mercury vehicles

FORD MOTOR COMPANY recall 97V-137 covers 2,200 Ford and Mercury vehicles for a hatchback/liftgate: support device/strut problem, reported to NHTSA on August 19, 1997.

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Vehicles repairedNo manufacturer report yet
Vehicles affected2,2002 models
ReportedAug 19, 1997Owners notified Sep 30, 1997
Complaints since67Same system, after the recall

Source: NHTSA recall 97V137000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES. THE LIFTGATE ASSIST GAS CYLINDER BRACKET ON THE RIGHT HAND BODYSIDE OUTER PANEL WAS INCORRECTLY WELDED.

The risk

THE GAS CYLINDER BRACKET MAY NOT PROPERLY SUPPORT THE LIFTGATE INCREASING THE RISK OF PERSONAL INJURY.

What to do

The fix

DEALERS WILL REINFORCE THE BRACKET ATTACHMENT WITH TWO POP RIVETS.

OWNER NOTIFICATION IS EXPECTED TO BEGIN SEPTEMBER 30, 1997.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-800-424-9393.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

2 models

Vehicles in this recall

Built from June 3, 1996 to June 7, 1996. Not every vehicle in these model years is included; check by VIN.