2017 Shasta PhoenixProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2017 Shasta Phoenix, most often about the unknown or other. It is covered by 1 safety recall, and for recall 19V-476 the manufacturer reports only 30% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 21, 2019. Updated daily.

Complaints by system

Where the 2017 Shasta Phoenix has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2017 Shasta Phoenix recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

30%repaired · 2025 Q1

Electrical system

Recall 19V-476 · Jun 21, 2019 · 2,114 vehicles · 629 repaired

Risk. If the outside kitchen receptacles are not GFCI protected, occupants may be electrically shocked, increasing the risk of injury or death.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Shasta.

Best & worst years

2017 vs. every other Phoenix year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Phoenix median. How we score

'00'01'02'13'14'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Phoenix owners report

Recent unknown or other complaints filed with NHTSA, shortened. Personal details are removed.

BLACK TANK IN CAMPER WAS NOT PROPERLY CONNECTED TO THE FRAME OF CAMPER RESULTING IN IT DROPPING ON TO THE GROUND. FORTUNATELY WE WERE AT A CAMPSITE AND NOT DRIVING DOWN HIGHWAY WHICH COULD OF BEEN CATASTROPHIC!
Complaint 10886161 · Jul 20, 2016 · 200 miles

Own a 2017 Phoenix?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.