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2014 Smart Fortwo Convertible ElectrProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2014 Smart Fortwo Convertible Electr, most often about the air bags. It is covered by 1 safety recall, and for recall 15V-192 the manufacturer reports only 82% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 82%Owner complaints12 with a crash, fire or injuryTypical failure mileage4kAir bags, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 29, 2016. Updated daily.

Complaints by system

Where the 2014 Smart Fortwo Convertible Electr has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags11
Steering11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2014 Smart Fortwo Convertible Electr recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

82%repaired · 2016 Q3

Steering

Recall 15V-192 · Mar 31, 2015 · 5,058 vehicles · 4,142 repaired

Risk. If the steering gear mounting bolts break, vehicle handling could be affected, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Smart.

Best & worst years

2014 vs. every other Fortwo Convertible Electr year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Fortwo Convertible Electr median. How we score

'14
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Fortwo Convertible Electr owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2014 SMART FORTWO CONVERTIBLE ELECTRIC VEHICLE. WHILE DRIVING 22 MPH, THE STEERING SEIZED AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND NECK, WHICH REQUIRED…
Complaint 10823004 · Jan 29, 2016 · 4,200 miles

Own a 2014 Fortwo Convertible Electr?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.