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2004 Sprinter 2500Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2004 Sprinter 2500, most often about the power train. It is covered by 3 safety recalls.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Free fix at dealersOwner complaints10 with a crash, fire or injuryTop problem1Power train

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 6, 2008. Updated daily.

Complaints by system

Where the 2004 Sprinter 2500 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2004 Sprinter 2500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Equipment: recreational vehicle/trailer

Recall 08V-173 · Apr 15, 2008 · 6 vehicles

Risk. RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Problem, fix and repair progress →

–no report yet

Tires: valve

Recall 04V-600 · Dec 23, 2004 · 23,000 vehicles

Risk. SUCH CRACKING MAY LEAD TO A LOSS OF AIR PRESSURE AT THE VALVE STEM, INCREASING THE RISK OF A CRASH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Sprinter.

Best & worst years

2004 vs. every other 2500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 2500 median. How we score

'02'03'04'05'06'07'08'11
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What 2500 owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

DT: CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. WHEN ACCELERATING ONTO THE HIGHWAY IT WILL NOT SHIFT FROM 3RD GEAR TO 4TH GEAR. THE DEALER SAID IT COULD NOT BE FIXED UNTIL THE PROBLEM BECAME WORSE. THE CONSUMER COULD HEAR GRUMBLING AND GROWLING NOISES AND IT WAS GETTING WORSE. THE…
Complaint 10128131 · Jul 8, 2005

Own a 2004 2500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.