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2002 Th!nk NeighborProblems, recalls & complaints

NHTSA has logged 3 owner complaints about the 2002 Th!nk Neighbor, most often about the electrical system. It is covered by 1 safety recall.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Free fix at dealersOwner complaints31 with a crash, fire or injuryTypical failure mileage0kElectrical system, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 28, 2009. Updated daily.

Complaints by system

Where the 2002 Th!nk Neighbor has problems

3 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system31
Power train11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2002 Th!nk Neighbor recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Th!nk.

Best & worst years

2002 vs. every other Neighbor year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Neighbor median. How we score

'02
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2002 Th!nk Neighbor, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What Neighbor owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

THE MAIN DISPLAY CLUSTER ON THE VEHICLE SIZZLED AND POPPED UPON TURNING THE VEHICLE ON, MELTING SOME PLASTIC ALONG WITH IT. THE VEHICLE WAS ENTIRELY INOPERABLE AFTER THIS HAPPENED. HAD I BEEN DRIVING WHILE THIS HAPPENED IT COULD HAVE POTENTIALLY PRESENTED A HAZARD TO MYSELF AND OTHER MOTORISTS IF…
Complaint 10256653 · Jan 28, 2009 · 5,000 miles
I JUST PURCHASED A 2002 FORD THINK ELECTRIC VEHICLE. THE CLUSTER IN THE DASH SIZZLED AND EMITTED SMOKE, I THINK A SMALL FIRE WAS STARTED AND WENT OUT ON IT'S OWN. THE VEHICLE LOST POWER AND COULD NOT BE MOVED UNDER IT'S OWN POWER. WHEN I STARTED CHECKING ONLINE, I WAS SHOCKED TO FIND OUT THAT THIS…
Complaint 10256297 · Jan 25, 2009 · 104 miles
TL*- THE CONTACT OWNS AN ELECTRIC FORD THINK 2002. ON SEPTEMBER 2003 WITH APPROXIMATELY 100 MILES ON THE ODOMETER THE VEHICLE DID NOT CHARGE AS NORMAL, STILL UNDER WARRANTY IT WAS TAKEN TO THE DEALER, WHERE THE BATTERY WAS CHANGED. ON MARCH 2004 THE VEHICLE STOPPED CHARGING PROPERLY. IT WAS TAKEN…
Complaint 10181454 · Feb 2, 2007 · 100 miles

Own a 2002 Neighbor?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.