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2023 Thomas Built Buses Saf-t-liner C2 JouleyProblems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2023 Thomas Built Buses Saf-t-liner C2 Jouley. It is covered by 5 safety recalls, and for recall 23V-259 the manufacturer reports only 40% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls5Lowest repair rate 40%Owner complaints00 with a crash, fire or injuryTop problem0—

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 22, 2026. Updated daily.

Complaints by system

Where the 2023 Thomas Built Buses Saf-t-liner C2 Jouley has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2023 Thomas Built Buses Saf-t-liner C2 Jouley recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Structure: body

New

Recall 26V-702 · Oct 22, 2026 · 13,593 vehicles

Risk. A school bus with insufficient joint strength may not adequately protect passengers in a crash, increasing the risk of injury.

Problem, fix and repair progress →

75%repaired · 2025 Q3

Structure: body

Recall 23V-333 · May 9, 2023 · 23,590 vehicles · 17,801 repaired

Risk. A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.

Problem, fix and repair progress →

40%repaired · 2025 Q2

Linkages: tie rod assembly

Recall 23V-259 · Apr 7, 2023 · 48 vehicles · 19 repaired

Risk. A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.

Problem, fix and repair progress →

Show 1 more recall

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thomas Built Buses.

Best & worst years

2023 vs. every other Saf-t-liner C2 Jouley year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Saf-t-liner C2 Jouley median. How we score

'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated

Own a 2023 Saf-t-liner C2 Jouley?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.