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2002 Thomas Built Buses Saf-t-liner HDProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2002 Thomas Built Buses Saf-t-liner HD, most often about the service brakes, hydraulic. It is covered by 1 safety recall.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Free fix at dealersOwner complaints10 with a crash, fire or injuryTop problem1Service brakes, hydraulic

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 22, 2007. Updated daily.

Complaints by system

Where the 2002 Thomas Built Buses Saf-t-liner HD has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes, hydraulic10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2002 Thomas Built Buses Saf-t-liner HD recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thomas Built Buses.

Best & worst years

2002 vs. every other Saf-t-liner HD year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Saf-t-liner HD median. How we score

'02
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Saf-t-liner HD owners report

Recent service brakes, hydraulic complaints filed with NHTSA, shortened. Personal details are removed.

2002 THOMAS FREIGHTLINER SCHOOL BUS- BUS WAS ON ACTIVITY TRIP AT ANOTHER SCHOOL AND NOTICED A HARD PEDAL ON BRAKES AFTER UNLOADING THE KIDS. TOLD DRIVER NOT TO MOVE BUS. BROUGHT OVER DIFFERENT BUS AND TOWED THAT ONE BACK. MECHANIC NOTICED THE CLEVIS PEDAL ROD HAD SEPARATED IN THE BOOT BEHIND FOOT…
Complaint 10183285 · Feb 22, 2007

Own a 2002 Saf-t-liner HD?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.