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2015 Thor Motor Coach Chateau CitationProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2015 Thor Motor Coach Chateau Citation, most often about the structure. It is covered by 3 safety recalls, and for recall 17V-758 the manufacturer reports only 12% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 12%Owner complaints10 with a crash, fire or injuryTypical failure mileage20kStructure, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 22, 2017. Updated daily.

Complaints by system

Where the 2015 Thor Motor Coach Chateau Citation has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Structure10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2015 Thor Motor Coach Chateau Citation recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

12%repaired · 2019 Q4

Equipment

Recall 17V-758 · Nov 22, 2017 · 110,400 vehicles · 13,035 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

68%repaired · 2016 Q2

Equipment: recreational vehicle/trailer

Recall 15V-004 · Jan 8, 2015 · 154 vehicles · 104 repaired

Risk. The screws could fail, causing the supporting bracket to fail, and the awning to fall and potentially strike and injure a person beneath it.

Problem, fix and repair progress →

53%repaired · 2016 Q1

Equipment: recreational vehicle/trailer

Recall 14V-695 · Nov 3, 2014 · 215 vehicles · 114 repaired

Risk. If an awning falls, there is an increased risk of injury to anyone under the awning.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thor Motor Coach.

Best & worst years

2015 vs. every other Chateau Citation year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Chateau Citation median. How we score

'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Chateau Citation owners report

Recent structure complaints filed with NHTSA, shortened. Personal details are removed.

LEFT SIDE SUPPORT AWNING BRACKET (SOLERA) NEVER MECHANICALLY FASTENED TO THE COACH EXCEPT FOR TOP TWO SCREWS. NO SCREWS ON BOTTOM OF BRACKET. TRAVELING IN MOTION ON INTERSTATE WHEN SOLERA LEFT HAND SIDE AWNING SUPPORT RIPPED OFF COACH NARROWLY MISSING VEHICLES TRAVELING BEHIND US. COULD HAVE EASILY…
Complaint 10795289 · Nov 22, 2015 · 19,500 miles

Own a 2015 Chateau Citation?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.