2020 Thor Motor Coach Freedom EliteProblems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2020 Thor Motor Coach Freedom Elite, most often about the electrical system. It is covered by 7 safety recalls, and for recall 20V-711 the manufacturer reports only 59% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 17, 2020. Updated daily.

Complaints by system

Where the 2020 Thor Motor Coach Freedom Elite has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system10
Fuel/propulsion system10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2020 Thor Motor Coach Freedom Elite recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

59%repaired · 2022 Q4

Electrical system

Recall 20V-711 · Nov 17, 2020 · 1,074 vehicles · 639 repaired

Risk. Water may get into the BIM/BIR and create electrical arcing, increasing the risk of a fire.

Problem, fix and repair progress →

–no report yet

Air bags

Recall 20V-444 · Jul 29, 2020 · 463 vehicles

Risk. If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the…

Problem, fix and repair progress →

–no report yet

Foundation components: hoses, lines/piping, and fittings

Recall 20V-312 · May 28, 2020 · 566 vehicles

Risk. If the brake fluid leaks, this may extend the braking distance, increasing the risk of a crash.

Problem, fix and repair progress →

Show 3 more recalls
–no report yet

Other: owners/service/other manual

Recall 20V-308 · May 27, 2020 · 566 vehicles

Risk. If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement…

Problem, fix and repair progress →

–no report yet

Electrical system: instrument cluster/panel

Recall 19V-775 · Oct 28, 2019 · 378 vehicles

Risk. Without the seatbelt warning reminder, the driver may forget to fasten the seatbelt, increasing the risk of injury in the event of a crash.

Problem, fix and repair progress →

87%repaired · 2021 Q1

12v/24v/48v battery: cables

Recall 19V-609 · Aug 20, 2019 · 1,941 vehicles · 1,694 repaired

Risk. The loose connection can causing arcing, increasing the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thor Motor Coach.

Best & worst years

2020 vs. every other Freedom Elite year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Freedom Elite median. How we score

'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Freedom Elite owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2020 THOR MOTOR COACH FREEDOM ELITE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AND MAKING A LEFT TURN THE RV LOSS MOTIVE POWER, POWER STEERING, POWER BRAKES, AND STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE RV. THE CONTACT STATED THAT ON…
Complaint 11362433 · Oct 2, 2020 · 1,117 miles

Own a 2020 Freedom Elite?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.