repaired · 2022 Q2
Visibility: glass, side/rear
Risk. If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.
2020 Thor Motor Coach OutlawProblems, recalls & complaints
NHTSA has logged 4 owner complaints about the 2020 Thor Motor Coach Outlaw, most often about the structure. It is covered by 3 safety recalls, and for recall 19V-504 the manufacturer reports only 84% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 20, 2024. Updated daily.
Complaints by system
Where the 2020 Thor Motor Coach Outlaw has problems
4 complaints grouped by the system owners reported.
3Structure1 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Structure | 3 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
3 recalls
2020 Thor Motor Coach Outlaw recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2021 Q1
12v/24v/48v battery: cables
Risk. The loose connection can causing arcing, increasing the risk of a fire.
repaired · 2020 Q4
Equipment: recreational vehicle/trailer
Risk. Unexpected movement of the slide-out room can increase the risk of a injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thor Motor Coach.
Best & worst years
2020 vs. every other Outlaw year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Outlaw median. How we score
'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
In owners' words
What Outlaw owners report
Recent structure complaints filed with NHTSA, shortened. Personal details are removed.
There is a recall on the windows. I received the notice from NHTSA in Jan of 2023. I have been trying to get Thor to perform the repair for 14 months, without success. The windows "could" fall off. In fact, one of my windows did fly off on the freeway and go through the windshield of a passenger…
The double pane windows on the sides of the motorhome separate which allows the window pane to fall off into the road while traveling. This pane of glass falling out at highway speeds could cause serious harm to other travelers and vehicles.
Hello We took the RV on our trip in Nov 2021 and noticed cold air entering the cabin near the driver and passenger feet. After pulling the 45degress trim that covers sits between the floor and wall I noticed that is a gap and I could see the road. Upon further investigation it looks like the side…
Own a 2020 Outlaw?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.