2021 Thor Motor Coach RizeProblems, recalls & complaints

NHTSA has logged 4 owner complaints about the 2021 Thor Motor Coach Rize, most often about the equipment. It is covered by 3 safety recalls, and for recall 23V-068 the manufacturer reports only 73% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 10, 2023. Updated daily.

Complaints by system

Where the 2021 Thor Motor Coach Rize has problems

4 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Equipment40

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2021 Thor Motor Coach Rize recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

91%repaired · 2026 Q1

Accessory generator: solar panel

Recall 23V-759 · Nov 10, 2023 · 2,295 vehicles · 2,091 repaired

Risk. A detached solar panel can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2025 Q3

Delivery: hoses, lines/piping, and fittings

Recall 23V-285 · Apr 21, 2023 · 2,919 vehicles · 2,919 repaired

Risk. A gas leak in the presence of an ignition source increases the risk of a fire.

Problem, fix and repair progress →

73%repaired · 2026 Q1

Equipment: recreational vehicle/trailer

Recall 23V-068 · Feb 10, 2023 · 1,557 vehicles · 1,130 repaired

Risk. An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thor Motor Coach.

Best & worst years

2021 vs. every other Rize year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Rize median. How we score

'21'22'23'24'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Rize owners report

Recent equipment complaints filed with NHTSA, shortened. Personal details are removed.

The solar panel mounted by Thor on top of the van detached and flew off while I was driving on the highway and encountered cross wind. From what was left on the solar panel bracket, it looks like there were cracks in the metal around where the bolts were attached for a long time. The solar panel…
Complaint 11519263 · Apr 27, 2023
While driving my Thor RIZE with the powered Carefree Awning, after a hard turn, the awning randomly partially deploys several times, then return to closed position. I have now added a mirror to allow me to see the awning while driving. A few times after the battery disconnect have been re-engaged…
Complaint 11503431 · Jan 24, 2023
This is a Thor Motor company RV Build The added solar panel is improperly installed. The blots used are pulling through the frame and will break free from wind while on the highway.
Complaint 11495956 · Dec 4, 2022

Own a 2021 Rize?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.