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2004 Thor CitationProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2004 Thor Citation, most often about the structure. It is covered by 2 safety recalls.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Free fix at dealersOwner complaints10 with a crash, fire or injuryTop problem1Structure

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 21, 2008. Updated daily.

Complaints by system

Where the 2004 Thor Citation has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Structure10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2004 Thor Citation recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Equipment: recreational vehicle/trailer

Recall 08V-369 · Jul 21, 2008 · 2,700 vehicles

Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Problem, fix and repair progress →

–no report yet

Equipment: recreational vehicle/trailer

Recall 07V-127 · Mar 20, 2007 · 12,000 vehicles

Risk. RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thor.

Best & worst years

2004 vs. every other Citation year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Citation median. How we score

'94'97'98'99'00'01'02'03'04'05
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Citation owners report

Recent structure complaints filed with NHTSA, shortened. Personal details are removed.

FRAME FAILURE, CAUSING POOR TOWING. CRACKS IN FRAME ALONG WITH CROSS MEMBER BEING RIPPED FROM MAIN FRAME RAIL. THIS WAS CAUSED BY POOR ENGINEERING ON THE PART OF THE MANUFACTURER.*AK
Complaint 10187967 · Apr 15, 2007

Own a 2004 Citation?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.