2024 Toyota Grand Highlander HybridProblems, recalls & complaints

NHTSA has logged 7 owner complaints about the 2024 Toyota Grand Highlander Hybrid, most often about the air bags. It is covered by 3 safety recalls, and for recall 25V-744 the manufacturer reports only 86% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 30, 2025. Updated daily.

Complaints by system

Where the 2024 Toyota Grand Highlander Hybrid has problems

7 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags30
Power train20
Engine10
Fuel system, gasoline10
Hybrid propulsion system10
Vehicle speed control10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2024 Toyota Grand Highlander Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

86%repaired · 2026 Q3

Back over prevention: display function

Recall 25V-744 · Oct 30, 2025 · 1,024,407 vehicles · 880,733 repaired

Risk. A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

99%repaired · 2026 Q2

Other: labels

Recall 24V-548 · Jul 23, 2024 · 33,848 vehicles · 33,514 repaired

Risk. A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Problem, fix and repair progress →

96%repaired · 2026 Q3

Side/window: curtain

Recall 24V-461 · Jun 20, 2024 · 145,254 vehicles · 139,183 repaired

Risk. An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Best & worst years

2024 vs. every other Grand Highlander Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Grand Highlander Hybrid median. How we score

'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2024 Toyota Grand Highlander Hybrid safety ratings

2024 Toyota GRAND HIGHLANDER HYBRID SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

2024 Toyota Grand Highlander Hybrid side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (17.4% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
1 investigation

NHTSA defect investigations

Federal investigations that included the 2024 Toyota Grand Highlander Hybrid, and the recalls they led to.

  1. Road debris/rocks damaging the heat exchangersDP26006 · still open
    Open
In owners' words

What Grand Highlander Hybrid owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer ordered the parts, but the vehicle was not diagnosed…
Complaint 11631171 · Dec 17, 2024
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a…
Complaint 11618904 · Oct 9, 2024
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
Complaint 11615075 · Sep 17, 2024

Own a 2024 Grand Highlander Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.