2012 Toyota Prius Plug-in HybridProblems, recalls & complaints

NHTSA has logged 25 owner complaints about the 2012 Toyota Prius Plug-in Hybrid, most often about the service brakes. It is covered by 2 safety recalls, and for recall 16V-487 the manufacturer reports only 69% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 21, 2024. Updated daily.

Complaints by system

Where the 2012 Toyota Prius Plug-in Hybrid has problems

25 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes101
Electrical system30
Engine20
Service brakes, hydraulic20
Vehicle speed control21
Power train20
Electronic stability control (ESC)10
Exterior lighting10
Wheels10
3 other systems31

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2012 Toyota Prius Plug-in Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

84%repaired · 2019 Q2

Hybrid propulsion system

Recall 17V-718 · Nov 15, 2017 · 39,915 vehicles · 33,566 repaired

Risk. The failed fuse may cause the hybrid system to shut down resulting in the loss of power.

Problem, fix and repair progress →

69%repaired · 2018 Q1

Air bags: side/window

Recall 16V-487 · Jun 30, 2016 · 482,002 vehicles · 334,252 repaired

Risk. If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Best & worst years

2012 vs. every other Prius Plug-in Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Prius Plug-in Hybrid median. How we score

'10'11'12'13'14'15'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2012 Toyota Prius Plug-in Hybrid, and the recalls they led to.

  1. Brake Actuator Valve WearDP19004 · closed Jan 21, 2021
    No recall
In owners' words

What Prius Plug-in Hybrid owners report

Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.

1. The ABS system failed upon inspection at a dealership. Specifically the ABS accumulator and booster. 2. The ABS system put us at risk by failing prematurely, and traction control and ABS functions seemingly stopped working while driving on the road. 3. Yes, dealership confirmed the issue with a…
Complaint 11610069 · Aug 21, 2024
I was driving less than 55mph on freeway on February 5, 2024 when my vehicle went into an out of control spin, Brakes did not seem to work and unable to control vehicle until hit center divider on freeway, Spun 180 degrees and kept going back with no braking until hit center divider.
Complaint 11572415 · Feb 16, 2024
2012 level 5 plug-in I was driving on the freeway with radar cruise control and the vehicle dash lit up with check pcs system ever warning light came on the brake petal was not there as normal it would go about half way down to engage very scary I took it to the dealership service said I need new…
Complaint 11545308 · Sep 18, 2023

Own a 2012 Prius Plug-in Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.