2021 Toyota Sienna HybridProblems, recalls & complaints

NHTSA has logged 45 owner complaints about the 2021 Toyota Sienna Hybrid, most often about the air bags. It is covered by 4 safety recalls, and for recall 23V-865 the manufacturer reports only 59% of affected cars repaired.

2021 Toyota Sienna Hybrid

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 9, 2026. Updated daily. Photo: Kevauto, CC BY-SA 4.0.

Complaints by system

Where the 2021 Toyota Sienna Hybrid has problems

45 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags130
Service brakes80
Seats51
Structure51
Visibility/wiper40
Electrical system40
Engine31
Suspension20
Exterior lighting21
9 other systems100

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2021 Toyota Sienna Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

1%repaired · 2026 Q3

Latch/anchor:

New

Recall 25V-877 · Dec 17, 2025 · 1,019 vehicles · 9 repaired

Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.

Problem, fix and repair progress →

80%repaired · 2026 Q3

Seats: critical fasteners

Recall 25V-086 · Feb 13, 2025 · 167,802 vehicles · 134,503 repaired

Risk. An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.

Problem, fix and repair progress →

59%repaired · 2026 Q3

Sensor: occupant classification

Recall 23V-865 · Dec 20, 2023 · 999,901 vehicles · 591,078 repaired

Risk. An air bag that does not deploy during a crash increases the risk of injury.

Problem, fix and repair progress →

95%repaired · 2024 Q1

Control module: software

Recall 22V-239 · Apr 13, 2022 · 458,110 vehicles · 434,149 repaired

Risk. Driving with a deactivated stability control system increases the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Best & worst years

2021 vs. every other Sienna Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sienna Hybrid median. How we score

'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2021 Toyota Sienna Hybrid safety ratings

2021 Toyota SIENNA HYBRID VAN AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2021 Toyota Sienna Hybrid frontal crash test, NHTSA
Frontal crash★★★★★
2021 Toyota Sienna Hybrid side barrier test, NHTSA
Side barrier★★★★★
2021 Toyota Sienna Hybrid side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (12.7% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
1 investigation

NHTSA defect investigations

Federal investigations that included the 2021 Toyota Sienna Hybrid, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What Sienna Hybrid owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

SRS light has been showing up on the dashboard, off and on for 3 weeks. Diagnostic reader completed by the dealership states it is an airbag module malfunction of the 2nd row left passenger seat. The seat has never been removed, there have been zero accidents and no damage to the seat or wiring.
Complaint 11740978 · May 30, 2026
Unknown, I got the SRS Airbag system malfunction in my vehicle, I got the same error in my vehicle dashboard a few times in the past but it would go away and since yesterday I have the message in my dashboard
Complaint 11737555 · May 13, 2026
The contact owns a 2021 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). Upon contacting the local dealer, the contact was informed that the parts for the recall repair were on backorder. The contact had not experienced a failure related to the…
Complaint 11678695 · Aug 6, 2025

Own a 2021 Sienna Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.