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2017 Van Hool CX35Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2017 Van Hool CX35, most often about the engine. It is covered by 2 safety recalls, and for recall 18V-209 the manufacturer reports only 72% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 72%Owner complaints10 with a crash, fire or injuryTop problem1Engine

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 26, 2026. Updated daily.

Complaints by system

Where the 2017 Van Hool CX35 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2017 Van Hool CX35 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

9%repaired · 2026 Q3

Visibility: glass, side/rear

New

Recall 26V-191 · Mar 26, 2026 · 6,994 vehicles · 662 repaired

Risk. The incorrect glaze may reduce the driver's visibility, increasing the risk of a crash.

Problem, fix and repair progress →

72%repaired · 2019 Q3

Front: buckle assembly

Recall 18V-209 · Mar 30, 2018 · 1,528 vehicles · 1,095 repaired

Risk. The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Van Hool.

Best & worst years

2017 vs. every other CX35 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CX35 median. How we score

'16'17'18'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2017 Van Hool CX35, and the recalls they led to.

  1. Seat Belt Buckle Casings may FailEQ19001 · closed Aug 20, 2025
    No recall
  2. Seat belt latch failurePE17006 · closed Apr 4, 2018
    Led to recall 18V-209

Own a 2017 CX35?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.