Menu

2020 Volvo XC60PHEVProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2020 Volvo XC60PHEV, most often about the electrical system. It is covered by 1 safety recall, and for recall 24V-788 the manufacturer reports only 87% of affected cars repaired.

–
CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 87%Owner complaints10 with a crash, fire or injuryTop problem1Electrical system

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 30, 2025. Updated daily.

Complaints by system

Where the 2020 Volvo XC60PHEV has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2020 Volvo XC60PHEV recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

87%repaired · 2026 Q3

Service brakes, hydraulic: pedals and linkages

Recall 24V-788 · Oct 23, 2024 · 291 vehicles · 253 repaired

Risk. A loose brake pedal can result in a loss of braking function, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volvo.

Best & worst years

2020 vs. every other XC60PHEV year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the XC60PHEV median. How we score

'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What XC60PHEV owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

I received notice of a recall from Volvo related to my XC60 hybrid's battery over the summer. I took the car in to Prestige Volvo in East Hanover on July 15 to get it checked. They stated the battery had bad cells and needed repair. They said the car was not safe to drive and the repair could take…
Complaint 11696568 · Oct 30, 2025

Own a 2020 XC60PHEV?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.